What We Collect and Why We Collect It
When you open an account with us, we collect your name, contact details and the payment method you choose — whether that is JazzCash, Easypaisa, Raast or a bank transfer. This is needed to process deposits, verify withdrawals and keep your account wallet accurate. We also
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collect device and session data — your IP address, browser type and pages visited — to detect unusual login activity and protect your account from unauthorised access. Payment transaction records are retained as required by the financial obligations that apply to our operations, and we do
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not share them with third parties for marketing purposes. When you contact our support team, conversation logs are stored to maintain continuity of service and resolve any follow-up queries about your account. We do not sell your personal data. Any third-party service providers we work with
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— such as payment processors handling your Raast or Easypaisa transfers — are bound by data-handling agreements that limit how they use your information. The scope of this policy applies where local law permits us to operate, and eligibility depends on the regulations in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.